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Frequently asked questions

Straight answers to the insurance questions Singapore business owners ask most.

General

It depends on your business. WICA (Work Injury Compensation) is mandatory by law if you have employees. Other products — like public liability, cyber, and professional indemnity — aren't legally required, but one lawsuit or data breach can cost more than years of premiums. Most SMEs carry at least WICA plus one or two other policies.
Going direct means you only see one insurer's products and pricing. We compare options across 18+ insurers to find the best fit and price for your business. We also handle claims, policy reviews, and renewals — services you won't get going direct. And it doesn't cost you more: broker fees are built into the premium.
We work with SMEs across every major industry in Singapore: construction, F&B, logistics, technology, retail, manufacturing, and professional services. Each industry has a different risk profile, and we tailor our recommendations to match.
Our core market is Singapore, but many of our insurer partners offer regional coverage across APAC. If your business operates in multiple countries, we can arrange policies that cover your regional exposure. Just let us know your setup.

Pricing

It varies. A basic WICA policy for a 10-person office team might cost a few hundred dollars a year. WICA for construction workers is significantly more because of the risk. Cyber insurance for an SME typically starts around $500–$2,000 annually. The best way to find out what you'd pay is to get quotes — we provide them free from multiple insurers.
Yes, and it's usually a smart move. Bundling WICA, public liability, and business all risk — for example — simplifies your admin and often saves 10–15% versus buying them separately. Your TRS account manager can recommend the best combination for your setup.
No. Brokers are paid by the insurer — the commission is already built into the premium you'd pay going direct. In most cases, we can actually negotiate lower rates because of our volume. You get more service for the same or lower price.

Process

We typically deliver quotes within 24 hours. Once you pick a policy, most insurers issue cover within 1–3 business days. For straightforward products like WICA or public liability, it can be same-day.
Absolutely — renewal is one of the best times to switch. We review your current cover, compare it against the broader market, and tell you if there's a better deal or if your needs have changed. No cost, no obligation.
At a minimum: your company name, industry, number of employees, and what type of coverage you need. For more accurate quotes, your UEN, annual revenue, and details of any existing policies help. Our intake process takes about 2 minutes.

Compliance

WICA stands for Work Injury Compensation Act. If you employ anyone in Singapore — including foreign workers — you must have WICA coverage for eligible staff. It covers medical expenses, lost wages, and compensation for work-related injuries or death. MOM enforces this, and non-compliance can mean fines up to $10,000, jail time, or both.
Yes. WICA covers all employees in Singapore, including foreign workers on Work Permits and S Passes. For construction and marine sectors, MOM also requires medical insurance with at least $15,000 coverage per year for Work Permit holders. We make sure you're fully compliant.

Claims

You call your TRS account manager. We guide you through what's needed, file the claim on your behalf, and follow up with the insurer until it's resolved. You don't have to deal with the insurance company directly — that's what we're here for.

Products

PI insurance protects you if a client claims your advice, service, or work caused them a financial loss. If you're a consultant, IT firm, architect, engineer, accountant, or lawyer, you likely need it. Some government contracts and large clients require PI coverage before they'll engage you.
It covers the financial hit from cyber incidents: data breaches, ransomware, business downtime, and regulatory fines. First-party costs (forensic investigation, data recovery, customer notification) and third-party liability (lawsuits, PDPA fines up to $1M, legal defence) are both covered. If your business handles customer data or relies on digital systems, you need this.

Still have questions?

Our team is happy to help. Start a conversation and we will respond within 1 business day.